NAME

sendapar − send APAR

SYNOPSIS

/sys/support/sendapar

DESCRIPTION

Note: This command is intended for Customer Central Support Site use only.  Only a superuser or member of the group “staff” can use this command.  End-users should contact their Customer Central Support Site for assistance before submitting an Authorized Program Analysis Report (APAR), i.e., reporting a problem. 

Sendapar allows a Customer Central Support Site coordinator to report problems by submitting an Authorized Program Analysis Report (APAR).  The APAR is forwarded to IBM Academic Information Systems (ACIS). 

To submit an APAR, type sendapar.  A template will appear on the display.  Complete the template using vi(1) (by default) or whatever editor is specified by the environment variable EDITOR. The strings “%%” and “%@” indicate where to supply information. Some fields are filled in by sendapar, some fields are optional, and others must be completed. Type over the leading percent on any line on which you supply information. When the template is filled in as much as possible, issue a :wq for vi, or the appropriate write-quit sequence for your editor. Blank lines and any lines containing a “%@” are removed, and the APAR is sent automatically to IBM ACIS. To cancel a sendapar report, quit the editing session without writing changes to the template file.  Unchanged APAR templates are not forwarded. 

FILES

/sys/support/lib- utility programs reside here
/sys/support/lib/BUGNUMAPAR- current report number

SEE ALSO

Support Procedures article in the Program Directory

PRPQs 5799-WZQ/5799-PFF: IBM/4.3  —  July 1987