On the Web

The answers to most of the questions that you have about the BeOS and Be Inc. can be found at our web site:

http://www.be.com

Some locations within the web site that you may want to make a note of are:

http://www.be.com/users/registration.html

• Go here to register your copy of the BeOS. Registering entitles you to discounts on future releases.

http://www.be.com/support

• The Support section provides customer service and technical support. You'll find a wealth of Frequently Asked Questions (FAQs), software updates, documentation, and other information.

http://www.be.com/support/assist

• This is a list of links to other areas of the web site that can help you with customer service and technical support.

http://www.be.com/support/assist/custsupport.html

• This takes you to the Support Request form, which you use to request help on a specific topic.

http://www.be.com/aboutbe/contactingbe.html

• This is a list of other ways--web site locations, e-mail addresses, phone numbers--to contact Be.

Through E-mail

If you want to report a problem or have a question but you can't get to the web, send e-mail to one of our support addresses. Please include as much information about the problem as possible, such as the configuration of your system, what you were doing, what happened, what you expected to have happen and why, and anything else about your configuration or problem that you think we should know.

For questions regarding installation, usage, configuration, and compatibility of the BeOS, BeBox, or other technical questions that are not about programming for the BeOS, send mail to:

custsupport@be.com

For questions about obtaining any of our products, write to:

custservices@be.com

By Phone

If you'd prefer to speak to someone about the BeOS, you can call us. Our U.S. Support Center, which handles all BeOS support, is available Monday through Friday, between 6 am and 6 pm (Pacific time) at:

(972) 389-3740

By Post

If you'd like to write to us, send your letters to:

Be, Inc.
800 El Camino Real, Suite 400
Menlo Park, CA 94025

To write to our European offices, send to:

Be, Inc., Europe
Immeuble Le Linea
92047 Paris La Defense Cedex
France

The Be User's Guide, in lovely HTML, for BeOS Release 4.

Copyright © 1998 Be, Inc. All rights reserved.

Last modified November 10, 1998.